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tudor rose

Welcome to Tudor Practice Stockland Green

GP practices will be closed over the Bank Holiday weekend (Saturday 23rd May to Monday 25th May 2020). Patients will be able to access GP services if required by calling their practice as normal. They will then be transferred to GP services providing cover for their practice. Please see our Facebook Page for more information

PLEASE BE AWARE WE ARE NOT OPEN FOR PATIENTS TO COME INTO THE SURGERY YOU MUST CALL ON 0121 465 2900 FOR A CLINICIAN/RECEPTIONIST TO CALL YOU.

ALL PRESCRIPTIONS ARE BEING SENT TO YOUR NOMINATED PHARMACY IF YOU DO NOT HAVE ONE THEN THEY HAVE BEEN SENT TO LLOYD'S NEXT TO THE PRACTICE IF YOU WISH TO CHANGE THE PHARMACY PLEASE CALL 0121 465 2900..

Our aim at Tudor Practice Stockland Green is to offer the highest standard of medical care to all our patients in a pleasant and friendly environment. The new building is designed to give easy access to all patients with any medical condition. The centre offers an on-site pharmacy and several NHS out-patient clinics, including physiotherapy and a dentist. 

If you’re new to the area, have a look at our opening times, download a registration form and come and see us.

We are currently taking on new patients.


CHANGES TO HOW YOU ACCESS YOUR GP SERVICES

 

Due to the current Coronavirus (COVID-19) situation, the way you access your GP practice has changed.

 

You must now telephone your GP practiceDO NOT attend in person.

 

Your GP practice will then arrange the best care for you depending on your need.  This will likely be a phone call or video call.

 

If you do need to see a doctor face-to-face, then this will be arranged for you and it may be in a different location.

 

Alternatively, use the online NHS 111 service or call NHS 111.

 

We want to reassure you that your GP practice is still here to look after you and your family.

 

IF YOU HAVE SYMPTOMS OF CORONAVIRUS INFECTION (COVID-19)

 

Stay at home and do not leave your house for 7 days from when your symptoms started.  This will help protect others in your community whilst you are infectious.  You should:

  • plan ahead and ask others for help to ensure that you can successfully stay at home
  • ask your employer, friends and family to help you to get the things you need to stay at home
  • stay at least 2 metres (about 3 steps) away from other people in your home whenever possible
  • sleep alone, if that is possible
  • wash your hands regularly for 20 seconds, each time using soap and water
  • stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible

 

You do not need to contact your GP Practice or call NHS111 to go into self-isolation.

 

You will need to self-isolate for 7 days. After 7 days:

  • If you do not have a high temperature, you do not need to self-isolate;
  • If you still have a high temperature, keep self-isolating until your temperature returns to normal.

 

If your symptoms worsen during home isolation or are no better after 7 days contact online/call the NHS 111 service.

 

If you, or the person you are caring for, is struggling to breathe, has a fast pulse, their hands or lips are cold and/or blue, are drowsy, confused or difficult to wake, has tightness in their chest, or is unable to speak a short sentence, dial NHS 111 or 999 immediately.

 

If you need any other medical help, or advice, please contact your GP surgery between the hours of 8:30am and 6.30pm, and NHS 111 between the hours of 6.30pm and 8.30am for advice. In case of emergency, call 999.

handwash


NEW OUT OF HOURS HUB

extended access

Evening and Weekend Appointments will now be available from our Out of Hours Hub held at The Oaks Practice Great Barr. To see if there is any availability please call the surgery.

If you need to cancel an appointment out of hours for the extended HUB please call 0121 389 3060

CQC - Good

Please take a read of our CQC report by clicking HERE

GENERAL DATA PROTECTION REGULATION (GDPR)

Click HERE to find more information on the new Government initiative to extract personal data from Medical files. To opt out please complete OPT OUT Form and return to the Practice Reception.

For more information on how we use your information please see the Privacy Notice. If you would like to know anymore please see the Practice Reception for an information pack.

ONLINE SERVICES

Please register for our online services by asking the Tudor Practice Stockland Green reception staff for a form. You will need to bring TWO forms of ID with you, photo and proof of address. Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

SMS TEXTING SERVICE

Tudor Practice offers a text reminder service for many appointments and reminders for other services such as Flu campaigns.

Please be advised that if you get an appointment reminder and you cannot attend please reply with CANCEL, this will cancel your appointment and make it available to another patient who may need it.

PLEASE NOTE:

The texting system is an automated computer service, it is not possible to respond to questions, order prescriptions and book appointments in this manner as the messages will not be seen by a member of staff.

NHS 

Please tell us about your care, your comments are really important to us at Tudor Practice Stockland Green and will help us improve our service for you and others. To leave feedback about your recent experiences please CLICK HERE

SOCIAL MEDIA

Like and Share our Facebook page and keep up to date with what is happening in the Surgery.

IF YOU NEED MEDICAL ADVICE WHILE THE SURGERY IS CLOSED PLEASE CALL NHS111 ON 111 WHICH IS

FREE FROM A LANDLINE OR A MOBILE, OR ATTEND THE WALKING CENTRE WHICH IS OPEN EVERY DAY FROM 0800-2000.

DO NOT ATTEND A&E UNLESS IT IS AN EMERGENCY OR YOU HAVE BEEN TOLD BY NHS111


Important Information : We are changed the system for Online Repeat Ordering.  Learn More....
(Site updated 22/05/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website